STORY BEHIND THE NAME OF ESL

ESL stands for Eka Sari Lorena which is the name of Lorena group founder's daughter. G. T Soerbakti who founded Lorena Group in 1970 where he started an interstate inters province bus company.

After the management established Lorena bus company, Karina bus company and Lorena chartered bus company, another new division called ESL Express, a courier, overland transport and air freight company servicing throughout Indonesia was established in 1997. At the beginning, management established ESL Express to maximizing Lorena busses, where the packages deposited in the baggage of Lorena and Karina busses.

Starting in year 2000, ESL Express has its own wagon bus which could carry up to seven ton of shipments.

Lorena transportation group has a vision to be an integrated transportation company and serves transportation mode of land, air and sea. With this concept, ESL Express is one step taken by the management to achieve Lorena transport group vision.

The ESL Express continue to grow at the fast pace. By early 2006, ESL Express presents in 126 cities, with 29 branches and 201 agents throughout Indonesia supporting by 250 employees. The company aims to expand the service covering 200 cities and has 400 agents by end of 2006.

TIMELINE OF ESL EXPRESS

OUR VISION & MISION

VISION

Our vision is to become a total transportation company, transporting goods and documents by land, air and sea with an integrated system to deliver value to our customer by providing reliable and efficient distribution as well as trustworthy service in transportation. We continuously improve our services, increasing value for our stakeholders and making the world a better place.

MISSION

Our mission is to fulfill the customer expectation of having an express, prompt, and safe delivery of goods and documents.

ESL EXPRESS REFERENCES AND STANDARDS

• Customer satisfaction is our main priority all the time
• Continues improvement is our middle name.
• Team work is a way to achieve our goal.
• Honesty.
• Clear and measurable success through company sustainable profit.
• Having a pride in what we do.

OUR APPROACH AND AIMS SOCIAL RESPONSIBILITY

We believe having social responsibility is how the today's companies run their business. Social responsibility is inseparable part of business. Giving back to the society and involve in humanity programs to improve the quality of life of our neighbors, the young generation, the elders and lending our hands to create better futures are always a rewarding gestures. Using our capabilities, we are helping humanity programs by having partnership with Rotary Club and local social organizations. Making a difference to the life of so many people is never ending story and we are willing to keep doing our part.